Contact Memorizite support
Need help with your account, subscription or an uploaded document? Contact Memorizite at support@memorizite.space. Tell us what you were trying to do and include an error ID if one appeared. Do not send passwords or API keys.
support@memorizite.space — help with accounts, plans, and uploads.
Email supportWhat to include in your message
- The email address on your Memorizite account.
- What you were doing when the problem happened.
- For upload trouble: the file type and size.
Billing questions
For questions about Student or Pro subscriptions, include the email on your account so we can find your plan. You can also manage your subscription from the app at any time.
Request deletion of your Memorizite account
Email support@memorizite.space from the email address associated with your account, with the subject “Memorizite account deletion request”. Ask to delete your account and its associated personal data and saved study documents. You do not need to install the app to make this request.
Do not send your password. Support may need to verify account ownership before acting on your request. Ask support about any records that must be retained for legal, security or accounting reasons. If you have an active subscription, include that in your request so support can explain how cancellation and deletion affect it.